Dining in, pretty busy lunch time. Burgers came out pretty quick but salads were forgotten about and after half hour wait had to chase them up and wait some more. All the tables had rubbish on them, not looking very clean. Staff ignored us while waiting back at the counter to chase up our salads. Wont be back.
Got 2 coffees frappe and one of them had half a cup of cream it was absolutely disgusting and so sweet u couldn't drink it when I rang about it he told me he made them and it was absolutely nothing wrong with it never coming back there again!!!!! Discussing customer service
Standard Macdonalds experience. Lots of self serve registers at this one. Staff were nice and the food was quick
Service could be better, not to soley blame the young staff as they're only doing as directed...I found my self being almost forced to use the self service kiosk when I had to explain 2-3 times while still being ushered to self serv only finally comunicate that I cant use it for lack of experience and more importantly the order I wanted couldn't be processed via that method .... very frustrating .... this happened every time I go to Macca's..
Being a senior person I do not want to be forced to use their new technology. By the time I try to navigate through the menu it is easier for me just to walk up to the counter and order what I want. This is the fast food experience for me. Customer service or lose customers
McDonald's Mandurah Forum II is an Australian Cafe based in Pinjarra, Western Australia. McDonald's Mandurah Forum II is located at Mandurah Forum Shopping Centre, Pinjarra Rd, Mandurah WA 6210, Australia.
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